WARRANTY TERMS
- Underdog Bindings OÜ provides a warranty for a period of 2 years from the date of purchase.
- This warranty covers manufacturing defects and malfunctions arising under normal use of the product.
- Exclusions from warranty coverage include: The warranty excludes coverage for any damages caused by customer mishandling, issues arising from improper product usage leading to malfunctions, or the expected physical wear and tear resulting from regular and intended product usage.
- To avail of the warranty service, proof of purchase may be required.
- Warranty claims can be initiated by contacting us at underdogbindings@gmail.com. Please provide necessary purchase details and a description of the issue.
- The warranty is valid only for the original purchaser and is non-transferable.
- Repair or replacement under warranty is subject to evaluation by Underdog Bindings OÜ.
For further inquiries or to make a warranty claim, please contact us at underdogbindings@gmail.com.
RETURN POLICY
We want you to be completely satisfied with your purchase. If you’re not entirely happy, here’s our return policy:
Returns are accepted within 30 days of the purchase date.
To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Please include proof of purchase or receipt with the returned item.
Refunds will be processed to the original form of payment within 14 days after we receive the returned item.
Shipping costs for returns are the responsibility of the customer, except in the case of damaged or incorrect items received.
Certain items, such as perishable goods or personalized items, may not be eligible for return.
- Please contact our customer service team at underdogbindings@gmail.com to initiate a return or for any further assistance.
Note: This return policy applies only to purchases made directly through Underdog Bindings OÜ.”
